Artificial Intelligence – Making BFSI Future Ready

Artificial Intelligence has been at the forefront when it comes to building a system that can analyse data intelligently, possess self-learning algorithms and provide a forecast with higher accuracy. From our smart phones to desktop computers, the AI...

Fintech: Artificial Intelligence In Finance Industry

Customer is King The world has come a long way in terms of technology. From adjusting the antenna on a blank and white television to watching LIVE sports on handheld devices in full HD, there is no slowing down for innovation. The technology breakthrough...

Recommendation Engine for Life Insurance

INTRODUCTIONPERSONALIZED EXPERIENCE!We have all enjoyed the activity of shopping in stores or online in the past. Even before the introduction of IoT or e-commerce, the process of shopping was simple. It started with identifying the product that you want,...

Neutralize Cyber Threats With AI

Online transactions, both monetary and non-monetary, have been a welcome change in the early 21st century in terms of accessibility and transparency. With more and more organizations going online in a bid to provide gold standard customer experience,...

Predictive Analytics For Life Insurance

INTRODUCTION DATA IS THE NEW OIL! The insurance sector is blessed with data in large volumes. Data being the oil in today’s time, most of the organizations do not have the means to utilize it to their advantage. It could either be lack of technological awareness or...

Customer Support Agent Productivity Post

The Challenge The client is a leading provider of consumer loans. They have over 5 million consumers with the daily support volumes of over a 1000 mails. Their key challenges were:   High time consumption due to manual reading and allocation of emails...

Marketing Campaign Analytics

The Challenge The client is a large mobile wallet organization having millions of transactions every month. They started executing several marketing campaigns to increase their reach and brand awareness. However, the success rate was very low compared to the industry...

Taming the text analytics challenge

Text Analytics, what is it and why are we even discussing it? If we have written a feedback for poor customer service or sent a mail to a bank asking for some assistance or even written a random post on a social networking site or reviewed some product on a blog, then...

Get more out of your store

Liza owns a chain of stores across London. She’s just finished her review with all the individual store heads. The sales were looking good overall. However, Dane, the store manager at the Oxford Street market said he reached the maximum potential and might not grow...

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