Cingulariti – Customer Support Analytics

12% surge in marketing campaign results

Smart Insights = High ROI + Low Costs + Optimal Operations

10% growth with analytics led salesforce optimization

Super charge your business

Artificial Intelligence based Platforms

Exponentia DataLabs provides intelligent products/platforms capable of automated cognitive decision making to improve productivity, quality and economics of the underlying business processes.

Our Clients

Our clients love to work with us for a reason.

Meaningful and Actionable Insights

Service model is based on proprietary and non-licensed tools reducing the costs and license management hassles
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End-to-End Analytics Capabilities

Extensive expertise and one stop shop for all the analytics and related technology solutions with both structured and unstructured data

Customized Business Solutions

Solving complex business problems with statistical and analytical modelling

Lower Tool & License Costs

Service model is based on proprietary and non-licensed tools reducing the costs and license management hassles

Our PARTNERs

Cingulariti

Listen. Understand. Act.

Drive customer delight, improve agent productivity thereby growing your business; all through one solution.

Neutralize Cyber Threats With AI

Online transactions, both monetary and non-monetary, have been a welcome change in the early 21st century in terms of accessibility and transparency. With more and more organizations going online in a bid to provide gold standard customer experience,...

Predictive Analytics For Life Insurance

INTRODUCTION DATA IS THE NEW OIL! The insurance sector is blessed with data in large volumes. Data being the oil in today’s time, most of the organizations do not have the means to utilize it to their advantage. It could either be lack of technological awareness or...

Customer Support Agent Productivity Post

The Challenge The client is a leading provider of consumer loans. They have over 5 million consumers with the daily support volumes of over a 1000 mails. Their key challenges were:   High time consumption due to manual reading and allocation of emails...

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